Your Trusted Travel Partner

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

TravelTrust Agent collects personal information necessary to provide professional travel booking services, including contact details, travel preferences, payment information, and travel documents as required for bookings.

How We Use Your Information

We use collected information to provide travel services, process bookings, communicate with clients, provide customer support, and improve our services. We do not sell personal information to third parties.

Information Sharing

Personal information is shared only with travel suppliers (airlines, hotels, tour operators) as necessary to complete bookings, with payment processors for transactions, and with legal authorities when required by law.

Data Security

We implement industry-standard security measures to protect personal information, including encryption for sensitive data, secure payment processing, and restricted access to client information.

Your Rights

You have the right to access, correct, or delete your personal information, withdraw consent for processing, and receive a copy of your data in a portable format.

Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (312) 555-7892.

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Terms of Service

Effective Date: January 1, 2024

Service Agreement

By using TravelTrust Agent services, you agree to these terms and conditions. Our services include travel consultation, booking assistance, and travel support as described in our service offerings.

Booking and Payment Terms

All bookings require payment according to supplier terms and conditions. Service fees are non-refundable unless specifically stated. Changes and cancellations are subject to supplier policies and may incur additional fees.

Client Responsibilities

Clients are responsible for providing accurate information, obtaining required travel documents, arriving at scheduled departure times, and following travel supplier terms and conditions.

Travel Insurance

We strongly recommend comprehensive travel insurance. TravelTrust Agent is not responsible for costs related to trip interruption, cancellation, medical expenses, or other covered events.

Limitation of Liability

Our liability is limited to the service fees paid. We are not responsible for supplier actions, travel delays, cancellations, or circumstances beyond our reasonable control.

Dispute Resolution

Disputes will be resolved through binding arbitration in Chicago, Illinois, under the rules of the American Arbitration Association.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use cookies to enhance user experience, remember preferences, and analyze website performance.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors interact with our website.

Marketing Cookies: Used to provide relevant advertisements and measure campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

Cookie Management

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party services we use for analytics, advertising, and social media integration. These are governed by respective privacy policies.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

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DMCA Policy

Effective Date: January 1, 2024

Copyright Respect

TravelTrust Agent respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices according to the Digital Millennium Copyright Act.

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Identification of the copyrighted work
• Identification of the infringing material
• Your contact information
• A statement of good faith belief
• A statement of accuracy under penalty of perjury
• Your electronic or physical signature

DMCA Notice Procedure

Send DMCA notices to our designated agent:

Email: [email protected]

Address: 425 North Michigan Avenue, Suite 1800, Chicago, IL 60611, USA

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

Repeat Infringers

We may terminate accounts of users who are repeat infringers of intellectual property rights.

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GDPR Compliance Statement

Last Updated: January 1, 2024

Our Commitment to Privacy

TravelTrust Agent is committed to protecting the privacy rights of EU residents under the General Data Protection Regulation (GDPR). This statement outlines how we ensure compliance with GDPR requirements.

Legal Basis for Processing

We process personal data based on:

• Contract Performance: To fulfill travel booking services
• Consent: For marketing communications and optional services
• Legitimate Interest: For customer support and service improvement
• Legal Obligation: For compliance with travel regulations

Your GDPR Rights

Right to Access: Request information about personal data we hold

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a structured format

Right to Object: Opt out of certain types of processing

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]

Phone: +1 (312) 555-7892

Data Transfers

When transferring data outside the EU, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other approved mechanisms.

Supervisory Authority

You have the right to lodge complaints with your local data protection authority regarding our processing of your personal data.